Records Request Instructions
Blitz Medical Billing processes requests in the order they are received. We strive to review all submissions within 5 business days.
Request Requirements
- A patient authorization for the release of records must accompany all requests.
- Requests without proper authorization will not be processed.
- If Blitz Medical Billing does not have access to the requested records, the request will be denied. Denial notifications will be sent to the email address provided.
- If we know the appropriate records custodian, we will provide that information.
Communication & Approvals
- We will communicate with you using the email address provided on your request.
- Please monitor that email account regularly and check your spam or junk folder to ensure you don’t miss important updates.
- If your request is approved, the invoice will be embedded in the approval email.
- Click the link in the email to view and pay your invoice.
Processing & Fulfillment
- Once patient information is verified and prepayment is received, requests are processed and fulfilled in the order received. Fulfillment may take up to 30 days.
- Expedited processing is available for an additional fee.
Payment Information
- We accept online payments via credit card or electronic check.
- Payments sent by mail (check) may cause processing delays.
- After payment is received, records will be uploaded to Box.com for secure access.
Contact Information
For questions or to check the status of your request:
- Email: Records@BlitzMedical.com
- Phone: Call Stephanie at 469-605-2686